After a check by the Irkutsk Region Health Ministry, video surveillance was installed in the admissions area of the regional infectious clinical hospital and control over care quality was strengthened. The check found violations of sanitary rules and work organization, after which the institution was issued orders, and patients began to be regularly surveyed at discharge. According to the surveys, 87 percent of patients were satisfied with treatment and stay conditions, and measures to improve the hospital's work continue.
After an inspection by the Ministry of Health of the Irkutsk Region, video surveillance was installed in the admissions department of the regional clinical infectious diseases hospital.Specialists inspected the IOIKB after the death of a 9-year-old child who had been admitted for treatment with an intestinal infection in April 2014.
A comprehensive inspection of the State Budgetary Healthcare Institution "Irkutsk Regional Clinical Infectious Diseases Hospital" was conducted by a commission from the Ministry of Health of the Irkutsk Region from May 6 to 20 of this year.
As noted by the press service of the regional Ministry of Health, during the inspection violations of the general sanitary and anti-epidemic regime were identified, as well as unsatisfactory sanitary and hygienic conditions in some wards and auxiliary rooms, low-quality departmental oversight at the level of department heads, and insufficient organization of the hospital staff’s work with parents of hospitalized children regarding compliance with the sanitary and epidemiological regime in the departments.
The administration of the infectious diseases hospital was instructed to eliminate the identified violations within a short time and take all measures to prevent them in the future, and also, for daily monitoring of the quality of medical care, to ensure that all patients are surveyed upon discharge from the institution. Also, in order to improve the quality of patient intake, video surveillance cameras were installed in the inpatient admissions departments.
- In order to monitor compliance with the instructions, on May 27, 2015, specialists from the Ministry of Health of the Irkutsk Region conducted an unscheduled inspection of the State Budgetary Healthcare Institution "Irkutsk Regional Clinical Infectious Diseases Hospital." The inspection showed that the institution had ensured daily monitoring of video materials of citizen intake in the inpatient admissions departments, sanitary and hygienic measures had been carried out, highly effective chemical treatment agents for premises had been purchased to improve the effectiveness of the disinfector-deratizer’s work, and surveys of all patients upon discharge had been ensured, with weekly summaries being compiled, the press service of the regional Ministry of Health said.
At present, according to the analysis of the questionnaires, it has been found that 87% of respondents are satisfied with the quality of the medical care provided and the conditions of stay in the infectious diseases hospital, while 13% are partially dissatisfied with certain points (mainly the specifics of the therapeutic diet and the availability of a sanitary facility in the ward).
- Measures to improve the quality of medical care at the State Budgetary Healthcare Institution "Irkutsk Regional Clinical Infectious Diseases Hospital" will continue. We hope that the measures taken will help improve the quality of service and patient satisfaction with the medical care provided and the living conditions in the hospital, the regional Ministry of Health press service noted.