The article explains how to choose a reliable travel agency and why even a purchased tour does not guarantee a carefree vacation. Using the story of 27 tourists in Manchuria whose passports were taken because of the tour companys debts, the author shows how important it is to contact law enforcement and the consulate immediately. It also explains that Russians can defend their claims against the travel agency after returning home through court.

Only on the internet, the query "tourist vouchers" yields more than one and a half thousand links. But from this multitude, one needs to choose a reliable company, one that has been operating for at least a year and has already established itself in the market. The cost of vouchers in such travel agencies is 10-15 percent higher, but the guarantees of safety are also significantly higher.
A voucher is not a guarantee of a great vacation. Even in a good hotel, tourists may encounter problems. First of all, they need to report them to the head of the travel company. But the representative of the company did not help 27 tourists whose passports were taken away at a hotel in Manchuria, and therefore they could not return home. After all, in this way the Chinese partners were trying to force the Russian company to pay a debt of 224 thousand rubles. And if it were not for the help of another company, which paid the necessary amount, it is not known how long the tourists would have spent in captivity. The deputy consul general of China in Irkutsk explains: in any case, one must immediately contact law enforcement agencies. Luo Hui, Deputy Consul General of the PRC in Irkutsk: "Of course, we have our own custom, different, and there is our own law, every country has its own law. If they lose their documents, they must immediately contact the police, and then their embassy or consulate".
For their compatriots in China, they came up with this method: everyone who leaves the country is given the address of the nearest consulate. And it settles any disputes between tourists and the host country. Russians, however, still have only one option — to defend their rights upon returning home. Tourists can voice their claims in a lawsuit against the travel company whose fault caused the problems. Compensation for unplanned expenses or a ruined vacation can be obtained only through the court.